Call User Quick Access Shortcut

Need a quick way to reach your favorite contacts? Create a speed dial list! It's perfect for those folks you call or transfer to the most.

  1. Enable the Quick access shortcut panel: Settings | Layout | Select the Quick Access Shortcuts drop down menu | Select a location for the panel. It may appear as a tab if more than one panel is assigned to the same location.

  2. Create Shortcuts: Settings | Quick Access Shortcuts | New | New call user shortcut

  3. Add a Name, Description (Optional), and either a phone number or user principal name of an internal user. A phone number should be in this format: [+] [country code] [number including area code]. Example: +15551234567

  4. Repeat steps 2-4 for each speed dial contact.

Now that you have your speed dial list created, select any of the contact buttons on the quick access shortcut panel to start a call or use them as a transfer destination!

For more options see Quick Access Shortcuts

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