Landis Attendant Console for Microsoft Teams
  • About
  • Getting Started
  • Daily Usage
    • Layout
    • Notifications
    • Teams Presence
    • Teams Status Message
    • Call Handling
    • Search for Contacts
    • Contacts
    • Contact Groups
    • Call Details
    • Call History
    • Voicemail
    • Contact Card
    • Click to Dial
  • Settings
    • General
    • Search
    • Contacts
    • Caller Info
    • Transfer
    • Devices
    • Layout
    • Keyboard Shortcuts
    • Quick Access Shortcuts
    • Connectors
    • Permissions
    • AI Prompts
    • Advanced
  • Administration
    • Settings Policies
      • Access Settings Policies
      • Configuring Settings Policies
  • Appendix
    • Advanced Settings
    • App Service Information
    • Attendant Pro Comparison
    • Custom Layout
    • Desktop App Antivirus Exclusions
    • Desktop App / Browser Feature Comparison
    • Desktop App Minimum Requirements
    • Enable Chat Consult Transfer
    • External Search
    • Integration Permissions
    • Known Limitations
    • Network Recommendations
    • Restricting Application Access
    • Supported Audio Devices
    • Supported Browsers
    • USB Audio Device Call Control Buttons (Preview)
    • Feature States
    • Release Notes
  • Knowledge Base
  • Service Health
    • Current Incidents
    • Incident Reports
  • Feature Highlights
    • Chat Callback Reminder
    • Call User Quick Access Shortcut
    • Teams Queues Sign In/Out
    • Dark Mode
    • Hold Alerts
  • What's New in Attendant Console
  • Download the Desktop App
  • What is an Attendant Console for Microsoft Teams
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  1. Feature Highlights

Call User Quick Access Shortcut

Last updated 12 days ago

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Need a quick way to reach your favorite contacts? Create a speed dial list! It's perfect for those folks you call or transfer to the most.

  1. Enable the Quick access shortcut panel: Settings | Layout | Select the Quick Access Shortcuts drop down menu | Select a location for the panel. It may appear as a tab if more than one panel is assigned to the same location.

  2. Create Shortcuts: Settings | Quick Access Shortcuts | New | New call user shortcut

  3. Add a Name, Description (Optional), and either a phone number or user principal name of an internal user. A phone number should be in this format: [+] [country code] [number including area code]. Example: +15551234567

  4. Repeat steps 2-4 for each speed dial contact.

Now that you have your speed dial list created, select any of the contact buttons on the quick access shortcut panel to start a call or use them as a transfer destination!

For more options see

Quick Access Shortcuts