# Chat Callback Reminder

Has a caller ever asked for a user to return their call when they are available? We've got just the thing for you!

This feature will allow you to quickly send a prepopulated chat message to another user letting them know that a caller has requested a callback. This message will automatically include the caller name, number, and call date/time. What used to take minutes, now takes a few seconds!

<figure><img src="https://3897683970-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MeAMhH-VlLBjxTpiKK3%2Fuploads%2Fdzox71kHL3Ng7D7ZYS1h%2FCallback%20reminder%20GIF.gif?alt=media&#x26;token=95d21aec-6331-4b5b-9aed-61441f18dd6b" alt="" width="375"><figcaption></figcaption></figure>

A chat callback reminder can be sent by selecting the chat callback reminder button when there is a current call. This will open a chat with the prepopulated callback message. You can edit the message if necessary and then send the message.

For more details see [Callback Reminders](https://ac.docs.landis.cloud/daily-usage/contacts#callback-reminders)

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