# Hold Alerts

Looking for an easy way to spot those calls that have been on hold forever? We've got you covered with a visual alert!

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Open settings | Transfer | Enable Hold Time Alerts

If the hold time matches the warning set time, you'll see a red progress bar pop up on the held call. Once it hits the critical time, you'll notice a flashing red triangle too. If the audible alert is turned on, you'll hear a beep when it reaches the critical time.

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