> For the complete documentation index, see [llms.txt](https://ac.docs.landis.cloud/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://ac.docs.landis.cloud/feature-highlights/hold-alerts.md).
# Hold Alerts
Looking for an easy way to spot those calls that have been on hold forever? We've got you covered with a visual alert!
Open settings | Transfer | Enable Hold Time Alerts
If the hold time matches the warning set time, you'll see a red progress bar pop up on the held call. Once it hits the critical time, you'll notice a flashing red triangle too. If the audible alert is turned on, you'll hear a beep when it reaches the critical time.
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