Landis Attendant Console for Microsoft Teams
  • About
  • Getting Started
  • Daily Usage
    • Layout
    • Notifications
    • Teams Presence
    • Teams Status Message
    • Call Handling
    • Search for Contacts
    • Contacts
    • Contact Groups
    • Call Details
    • Call History
    • Voicemail
    • Contact Card
    • Click to Dial
    • Call as Delegate (Coming Soon!)
  • Settings
    • General
    • Search
    • Contacts
    • Caller Info
    • Transfer
    • Devices
    • Layout
    • Keyboard Shortcuts
    • Quick Access Shortcuts
    • Connectors
    • Permissions
    • AI Prompts
    • Advanced
  • Administration
    • Settings Policies
      • Access Settings Policies
      • Configuring Settings Policies
  • Appendix
    • Advanced Settings
    • App Service Information
    • Attendant Pro Comparison
    • Custom Layout
    • Desktop App Antivirus Exclusions
    • Desktop App / Browser Feature Comparison
    • Desktop App Minimum Requirements
    • Enable Chat Consult Transfer
    • External Search
    • Integration Permissions
    • Known Limitations
    • Network Recommendations
    • Restricting Application Access
    • Supported Audio Devices
    • Supported Browsers
    • USB Audio Device Call Control Buttons (Preview)
    • Feature States
    • Release Notes
  • Knowledge Base
  • Service Health
    • Current Incidents
    • Incident Reports
  • Feature Highlights
    • Chat Callback Reminder
    • Call User Quick Access Shortcut
    • Teams Queues Sign In/Out
    • Dark Mode
    • Hold Alerts
  • What's New in Attendant Console
  • Download the Desktop App
  • What is an Attendant Console for Microsoft Teams
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  1. Administration

Settings Policies

Settings policies allow an admin to deploy settings for users. Each policy includes one or multiple settings. The settings in these policies can be applied as default or admin enforced.

Default Settings: Settings that do not have the admin enforced box checked will fall into this category. This option will configure the default settings but will allow users to change the settings.

Admin Enforced Settings: Settings with the admin enforced box checked will configure the settings and these settings will not be editable by users.

Settings will be applied in the following order:

  1. Application default settings (No policy applied)

  2. Default policy, settings not admin enforced

  3. User level policy, settings not admin enforced

  4. End user configured settings

  5. Default policy, settings admin enforced

  6. User level policy, settings admin enforced

Example Scenarios:

Scenario 1: An end user configures a setting (option 4). This will override the setting configured in option 1, 2, and three.

Scenario 2: A setting is configured in a user level policy and is admin enforced (option 6). This will override all other settings configured in option 1, 2, 3, 4, and 5.

Last updated 7 months ago

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