Landis Attendant Console for Microsoft Teams
  • About
  • Getting Started
  • Daily Usage
    • Layout
    • Notifications
    • Teams Presence
    • Teams Status Message
    • Call Handling
    • Search for Contacts
    • Contacts
    • Contact Groups
    • Call Details
    • Call History
    • Voicemail
    • Contact Card
    • Click to Dial
    • Call as Delegate (Coming Soon!)
  • Settings
    • General
    • Search
    • Contacts
    • Caller Info
    • Transfer
    • Devices
    • Layout
    • Keyboard Shortcuts
    • Quick Access Shortcuts
    • Connectors
    • Permissions
    • AI Prompts
    • Advanced
  • Administration
    • Settings Policies
      • Access Settings Policies
      • Configuring Settings Policies
  • Appendix
    • Advanced Settings
    • App Service Information
    • Attendant Pro Comparison
    • Custom Layout
    • Desktop App Antivirus Exclusions
    • Desktop App / Browser Feature Comparison
    • Desktop App Minimum Requirements
    • Enable Chat Consult Transfer
    • External Search
    • Integration Permissions
    • Known Limitations
    • Network Recommendations
    • Restricting Application Access
    • Supported Audio Devices
    • Supported Browsers
    • USB Audio Device Call Control Buttons (Preview)
    • Feature States
    • Release Notes
  • Knowledge Base
  • Service Health
    • Current Incidents
    • Incident Reports
  • Feature Highlights
    • Chat Callback Reminder
    • Call User Quick Access Shortcut
    • Teams Queues Sign In/Out
    • Dark Mode
    • Hold Alerts
  • What's New in Attendant Console
  • Download the Desktop App
  • What is an Attendant Console for Microsoft Teams
Powered by GitBook
On this page
  • Grant Admin Consent
  • Sign In
  • Sign up for a Trial
  • Enable Audio Device
  • Enable Optional Features

Was this helpful?

Export as PDF

Getting Started

Last updated 1 month ago

Was this helpful?

We have designed Attendant Console to be as simple as possible to setup.

Grant Admin Consent

Sign In

On the Attendant console login page, select the sign in button on the center of the page and authenticate with your Microsoft 365 (Microsoft Teams) account.

The user signing into Landis Attendant Console is required to be licensed for Microsoft Teams.

Sign up for a Trial

Once logged into Attendant console, you will be prompted to sign up for a trial. Enter your trial contact information and select Sign-up.

This is a fully featured 30 day trial for all users in your organization.

Enable Audio Device

After signing up for the trial, you will be logged into the attendant console. The browser will prompt to allow the webpage to use your microphone. Select allow.

Enable Optional Features

Enable unread voicemail count

Settings | Permissions tab | Grant consent for Mail.ReadBasic

Enable Voicemail panel

Settings | Permissions tab | Grant consent for Mail.ReadWrite

Settings | Layout | Configure Layout | Under Voicemail, select a panel number | Apply

Enable Chat Consult Transfer

Install Desktop App

Now you are ready to handle Teams calls in Landis Attendant Console!

Browse to

Select the Admin Consent link on the bottom of the page and sign in with a Microsoft 365 Global administrator account. This will allow Landis Attendant Console to operate in your Microsoft 365 environment. After the permission have been granted, you will be redirected back to the Attendant console login page. For more information on required app permissions, see

Alternatively, the link below can be used to grant admin consent:

See

See

https://ac.landis.cloud
Integration Permissions
https://login.microsoftonline.com/organizations/v2.0/adminconsent
Enable Chat Consult Transfer
Download the Desktop App