Getting Started
We have designed Attendant Console to be as simple as possible to setup.
Grant Admin Consent
Browse to https://ac.landis.cloud
Select the Admin Consent link on the bottom of the page and sign in with a Microsoft 365 Global administrator account. This will allow Landis Attendant Console to operate in your Microsoft 365 environment. After the permission have been granted, you will be redirected back to the Attendant console login page. For more information on required app permissions, see Integration Permissions
Alternatively, the link below can be used to grant admin consent: https://login.microsoftonline.com/organizations/v2.0/adminconsent
Sign In
On the Attendant console login page, select the sign in button on the center of the page and authenticate with your Microsoft 365 (Microsoft Teams) account.
Sign up for a Trial
Once logged into Attendant console, you will be prompted to sign up for a trial. Enter your trial contact information and select Sign-up.
This is a fully featured 30 day trial for all users in your organization.
Enable Audio Device
After signing up for the trial, you will be logged into the attendant console. The browser will prompt to allow the webpage to use your microphone. Select allow.
Enable Optional Features
Enable unread voicemail count
Settings | Permissions tab | Grant consent for Mail.ReadBasic
Enable Voicemail panel
Settings | Permissions tab | Grant consent for Mail.ReadWrite
Settings | Layout | Configure Layout | Under Voicemail, select a panel number | Apply
Enable Chat Consult Transfer
See Enable Chat Consult Transfer
Install Desktop App
Now you are ready to handle Teams calls in Landis Attendant Console!
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