Known Limitations
- USB devices buttons do not control calls* (workaround: keyboard hotkeys)
- Music on Hold*
- Calls from Queues don't show Caller Number while ringing* (work around: none)
- Does not show Caller Number of user who transferred/simul-ringed (referred) a call to Attendant Console. (or that it is a referred call)*
- Transfer directly to Voicemail* (workaround: let extension ring till voicemail)
- Teams Queue stats & sign in/out* (workaround: use Teams portal)
- Landis Contact Center Queue Stats & sign in/out (workaround: use LCC portal)
- Call History (workaround: view Teams client's history)
- MS Teams Chat > Groups & Contacts do not appear in Attendant Console* (workaround: create groups in Attendant Console via Settings > Contacts > Contact Groups)
- Skype for Business calling scenarios that are not properly handled by Teams APIs at this time*
- Interop with Skype for Business users (some scenarios)
- Inbound PSTN calls from Skype for Business hybrid voice
* - Adding this functionality is awaiting Microsoft API release for further development.
Last modified 3d ago
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