Known Limitations

• Call control functionality using buttons on USB audio devices is compatible exclusively with Jabra Teams Certified headsets (1)

  • Audio on other Teams certified headsets will work, but the answer/hangup and mute/unmute buttons will not function.

• Call Park (2) (Workaround: Use chat consult)

• (Coming Soon) Teams Contact Groups/Teams People app Categories do not show in Attendant Console (3)

1 - Requires headset vendor APIs which only Jabra currently provides. 2 - Adding this functionality requires a Microsoft API that is not yet available. 3 - Microsoft API now available and feature is now possible.