> For the complete documentation index, see [llms.txt](https://ac.docs.landis.cloud/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://ac.docs.landis.cloud/appendix/known-limitations.md).

# Known Limitations

* Call control functionality using buttons on USB audio devices is compatible exclusively with Jabra Teams Certified headsets (1)
  * Audio on other Teams certified headsets will work, but the answer/hangup and mute/unmute buttons will not function.
* Call Park (2) (Workaround: Use chat consult)
* (Coming Soon) Teams Contact Groups/Teams People app Categories do not show in Attendant Console (3)

1 - Requires headset vendor APIs which only Jabra currently provides.
\
2 - Adding this functionality requires a Microsoft API that is not yet available.
\
3 - Microsoft API now available and feature is now possible.<br>


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://ac.docs.landis.cloud/appendix/known-limitations.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.