Known Limitations
- USB devices buttons do not control calls ¹ (workaround: keyboard hotkeys)
- Music on Hold ¹ ²
- Teams Queue stats & sign in/out ¹ (workaround: use Teams portal)
- Landis Contact Center Queue Stats & sign in/out (workaround: use LCC portal)
- Call History ¹ (workaround: view Teams client's history)
- MS Teams Chat > Groups & Contacts do not appear in Attendant Console ¹ (workaround: create groups in Attendant Console via Settings > Contacts > Contact Groups)
- Skype for Business calling scenarios that are not properly handled by Teams APIs ¹
- Interop with Skype for Business users (some scenarios)
- Inbound PSTN calls from Skype for Business hybrid voice
1 - Adding this functionality requires a Microsoft API that is not yet available
2 - Microsoft has given some indication the required Microsoft API is on the roadmap
Last modified 1mo ago