Connectors

Settings | Connectors

Landis Contact Center (Preview)

Customers that are utilizing Landis Contact Center queues can enable the connector to allow agents to sign in/out of queues and change their agent status.

  1. Select sign in and authenticate using your Microsoft 365 credentials

  2. Select the appropriate Landis Contact Center organization from the list | Submit

  3. Settings | Layout | Enable the Queues panel on the layout

  4. Restart Landis Attendant Console

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