Quick Access Shortcuts

Settings | Quick Access Shortcuts

Quick Access Shortcuts are customizable buttons designed to streamline frequent tasks

These buttons are displayed on the Quick Access Shortcuts panel. See Layout

To rearrange the display order of the buttons on the Quick Access Shortcuts panel, select a shortcut from the list and use the up or down arrow to adjust its position.

Call user shortcut

This shortcut will start a new call to a user/phone number, or a live call can be transferred to the user/number. You can add multiple call user shortcuts to create a speed dial list of internal and external contacts.

New | New call user shortcut

Once the shortcut has been added, it will appear as a clickable button on the quick access shortcut panel.

Option	Description
Shortcut Display Name	Name of shortcut displayed on button.
Description	Description of Action.
Keyboard Shortcut	Keyboard Shortcut that performs the action.
UPN or PSTN	The user principal name or phone number of the contact in E.164 format.
Transfer to Voicemail	If this is enabled, any transfers to this shortcut will be connected to the user voicemail. This applies to UPN transfers only.

Open webpage shortcut

This option will open the specified webpage in the browser.

New | New open webpage shortcut

Once the shortcut has been added, it will appear as a clickable button on the quick access shortcut panel.

Option	Description
Shortcut Display Name	Name of shortcut displayed on button.
Description	Description of Action.
Keyboard Shortcut	Keyboard Shortcut that performs the action.
Webpage URL	The URL of the webpage that will be opened.

Execute HTTP request shortcut

This option will execute the specified HTTP method to the specified URI. The Headers and Body can also be specified.

New | New execute HTTP request shortcut

Once the shortcut has been added, it will appear as a clickable button on the quick access shortcut panel.

Option	Description
Shortcut Display Name	Name of shortcut displayed on button.
Description	Description of Action.
Keyboard Shortcut	Keyboard Shortcut that performs the action.
HTTP Method	The HTTP Method: POST, GET, etc..
URI	URI of the request.
Headers	Headers included in the request.
Body	Body included in the request(optional).

Set audio device shortcut

This option will set the active audio device used in Landis Attendant Console.

New | New set audio devices shortcut

Once the shortcut has been added, it will appear as a clickable button on the quick access shortcut panel.

Option	Description
Shortcut Display Name	Name of shortcut displayed on button.
Description	Description of Action.
Keyboard Shortcut	Keyboard Shortcut that performs the action.
Microphone	Microphone that will be selected.
Speaker	Speaker that will be selected.

Set (Teams)Presence Shortcut

This option will change the signed in user's Teams presence

New | New set presence shortcut

Once the shortcut has been added, it will appear as a clickable button on the quick access shortcut panel.

Option	Description
Shortcut Display Name	Name of shortcut displayed on button.
Description	Description of Action.
Keyboard Shortcut	Keyboard Shortcut that performs the action.
Presence	Teams Presence option that will be selected.
Duration in minutes (optional)	Duration of the Teams presence option that is selected before resetting.

Set Call on Behalf of (delegate) Shortcut

This option will change the current call as delegate setting.

New | New set call on behalf of shortcut

Once the shortcut has been added, it will appear as a clickable button on the quick access shortcut panel.

Option	Description
Shortcut Display Name	Name of shortcut displayed on button.
Description	Description of Action.
Keyboard Shortcut	Keyboard Shortcut that performs the action.
Call on Behalf of Delegators	The delegator that will be selected.