# Quick Access Shortcuts

Settings | Quick Access Shortcuts

Quick Access Shortcuts are customizable buttons designed to streamline frequent tasks

These buttons are displayed on the Quick Access Shortcuts panel. See [Layout](/settings/layout.md)

To rearrange the display order of the buttons on the Quick Access Shortcuts panel, select a shortcut from the list and use the up or down arrow to adjust its position.

#### Call user shortcut

This shortcut will start a new call to a user/phone number, or a live call can be transferred to the user/number. You can add multiple call user shortcuts to create a speed dial list of internal and external contacts.

New | New call user shortcut

Once the shortcut has been added, it will appear as a clickable button on the quick access shortcut panel.

| Option                | Description                                                                                                                     |
| --------------------- | ------------------------------------------------------------------------------------------------------------------------------- |
| Shortcut Display Name | Name of shortcut displayed on button.                                                                                           |
| Description           | Description of Action.                                                                                                          |
| Keyboard Shortcut     | Keyboard Shortcut that performs the action.                                                                                     |
| UPN or PSTN           | The user principal name or phone number of the contact in E.164 format.                                                         |
| Transfer to Voicemail | If this is enabled, any transfers to this shortcut will be connected to the user voicemail. This applies to UPN transfers only. |

#### Open webpage shortcut

This option will open the specified webpage in the browser.

New | New open webpage shortcut

Once the shortcut has been added, it will appear as a clickable button on the quick access shortcut panel.

| Option                | Description                                 |
| --------------------- | ------------------------------------------- |
| Shortcut Display Name | Name of shortcut displayed on button.       |
| Description           | Description of Action.                      |
| Keyboard Shortcut     | Keyboard Shortcut that performs the action. |
| Webpage URL           | The URL of the webpage that will be opened. |

#### Execute HTTP request shortcut

This option will execute the specified HTTP method to the specified URI. The Headers and Body can also be specified.

New | New execute HTTP request shortcut

Once the shortcut has been added, it will appear as a clickable button on the quick access shortcut panel.

| Option                | Description                                 |
| --------------------- | ------------------------------------------- |
| Shortcut Display Name | Name of shortcut displayed on button.       |
| Description           | Description of Action.                      |
| Keyboard Shortcut     | Keyboard Shortcut that performs the action. |
| HTTP Method           | The HTTP Method: POST, GET, etc..           |
| URI                   | URI of the request.                         |
| Headers               | Headers included in the request.            |
| Body                  | Body included in the request(optional).     |

#### Set audio device shortcut

This option will set the active audio device used in Landis Attendant Console.

New | New set audio devices shortcut

Once the shortcut has been added, it will appear as a clickable button on the quick access shortcut panel.

| Option                | Description                                 |
| --------------------- | ------------------------------------------- |
| Shortcut Display Name | Name of shortcut displayed on button.       |
| Description           | Description of Action.                      |
| Keyboard Shortcut     | Keyboard Shortcut that performs the action. |
| Microphone            | Microphone that will be selected.           |
| Speaker               | Speaker that will be selected.              |

#### Set (Teams)Presence Shortcut

This option will change the signed in user's Teams presence

New | New set presence shortcut

Once the shortcut has been added, it will appear as a clickable button on the quick access shortcut panel.

| Option                         | Description                                                              |
| ------------------------------ | ------------------------------------------------------------------------ |
| Shortcut Display Name          | Name of shortcut displayed on button.                                    |
| Description                    | Description of Action.                                                   |
| Keyboard Shortcut              | Keyboard Shortcut that performs the action.                              |
| Presence                       | Teams Presence option that will be selected.                             |
| Duration in minutes (optional) | Duration of the Teams presence option that is selected before resetting. |

#### Set Call on Behalf of (delegate) Shortcut

This option will change the current call as delegate setting.

New | New set call on behalf of shortcut

Once the shortcut has been added, it will appear as a clickable button on the quick access shortcut panel.

| Option                       | Description                                 |
| ---------------------------- | ------------------------------------------- |
| Shortcut Display Name        | Name of shortcut displayed on button.       |
| Description                  | Description of Action.                      |
| Keyboard Shortcut            | Keyboard Shortcut that performs the action. |
| Call on Behalf of Delegators | The delegator that will be selected.        |

#### Set user status message shortcut

This option will change the signed in user's Teams status message.

New | New set user status message shortcut

Once the shortcut has been added, it will appear as a clickable button on the quick access shortcut panel.

| Option                         | Description                                                         |
| ------------------------------ | ------------------------------------------------------------------- |
| Shortcut Display Name          | Name of shortcut displayed on button.                               |
| Description                    | Description of Action.                                              |
| Keyboard Shortcut              | Keyboard Shortcut that performs the action.                         |
| Status message                 | The message that will be set as the Teams status message.           |
| Duration in minutes (Optional) | How long the message will be displayed as the Teams status message. |

#### Set Layout Shortcut

This option will change the current layout

New | New set layout shortcut

Once the shortcut has been added, it will appear as a clickable button on the quick access shortcut panel. If Selected Layout is enabled on the footer, the set layout buttons will also appear on the footer

| Option                | Description                                                                                               |
| --------------------- | --------------------------------------------------------------------------------------------------------- |
| Shortcut Display Name | Name of shortcut displayed on button.                                                                     |
| Description           | Description of Action.                                                                                    |
| Keyboard Shortcut     | Keyboard Shortcut that performs the action.                                                               |
| Layout                | Name of layout to enable. These are created in Settings \| Layout                                         |
| Icon                  | If Selected Layout is enabled on the footer, this is the icon that will be displayed on the footer button |


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