Call Details

The Call Details panel can be enabled under Layout

The Call Details panel displays information about the current active call.

Caller Info

Caller Info

Caller information will appear at the top of this panel.

Notes

Notes about a contact or caller can be added for future reference. By default, these notes are personal, but they also can be shared with multiple users.

Notes can be viewed or edited here or on the contact card panel.

To configure notes, see Notes

Closed Captions (Preview)

The transcription of this call will be displayed in real time in this area. The text can be coped to the clipboard by selecting the Copy all captions button.

Real-time speech to text is required to be enabled for closed captions to function. Settings | Advanced | Call Settings | Enable Real-Time Speech to Text