# Contacts Settings | Contacts ### Contact Groups The default contact group is a list of Entra ID Users that are relevant to the user. Each contact group can be either a dynamic group based on search terms, or users in a Teams team. To rearrange the display order of the contact group tabs on the contact groups panel, select a shortcut from the list and use the up or down arrow to adjust its position. #### Contact Group Types | Name | Description | Link | | ------------------------------ | ---------------------------------------------------------------------------------- | -------------------------------------------------------------------------------------------------------------------------------------------- | | Search Group | Entra ID Users. Also known as Active Directory users or Microsoft 365 users. | [https://learn.microsoft.com/en-us/graph/api/resources/user](https://learn.microsoft.com/en-us/graph/api/resources/user?view=graph-rest-1.0) | | Teams Team Group | Users in a Teams team. 100 Contact limit. | | | Exchange Group | Personal Exchange contacts | | | Global Exchange Contacts Group | Mail contacts. Also known as Active Directory contacts or organizational contacts. | | #### Contact Groups Configuration Details {% tabs %} {% tab title="New Search Group" %} This group type can only show Entra ID users. {% hint style="info" %} This is a search group: At least one filter parameter is required for contacts to appear in the group. {% endhint %} | Column | Description | | -------------------------- | ------------------------------------------------------------------- | | Display Name | Name of contact group | | Max Contact Search Results | Max amount of contacts that will be displayed in the contact group. | | Departments | Filter by Entra ID user departments. | | Office Locations | Filter by Entra ID user office locations | | Countries | Filter by Entra ID user countries. | | Postal Codes | Filter by Entra ID user postal codes. | | Company Names | Filter by Entra ID user company names. | | Job Titles | Filter by Entra ID user job titles. | | Given Names | Filter by Entra ID user given names. | | Surnames | Filter by Entra ID user surnames. | | Display Names | Filter by Entra ID user display names. | | Emails | Filter by Entra ID user emails. | | User Principle Names | Filter by Entra ID user principle names. | {% hint style="info" %} Multiple search terms can be entered in each field separated by a semicolon. For example: Sales;Information technology;Human resources {% endhint %} {% endtab %} {% tab title="New Teams Team Group" %} This group type can only show the users in the specified Teams team. | Column | Description | | ------------------- | --------------------------------------------------------------- | | Display Name | Name of contact group | | Select a Teams team | The members of the Teams team will appear in the contact group. | | {% endtab %} | | {% tab title="New Exchange Group" %} This group type can only show Exchange contacts. {% hint style="info" %} This is a search group: At least one filter parameter is required for contacts to appear in the group. {% endhint %} | Column | Description | | -------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------ | | Display Name | Name of contact group | | Max Contact Search Results | Max amount of contacts that will be displayed in the contact group. | | Folder ID | The Exchange Mailbox contact folder ID. | | User ID or UPN | The Azure active directory ID (GUID) or the user principle name of the mailbox. This can be a primary mailbox or a mailbox with delegated permissions. | | Departments | Filter by user departments. | | Office Locations | Filter by office locations. | | Countries | Filter by user countries. | | Postal Codes | Filter by user postal codes. | | Company Names | Filter by company names. | | Job Titles | Filter by user job titles. | | Given Names | Filter by user given names. | | Surnames | Filter by user surnames. | | Display Names | Filter by user display names. | | Emails | Filter by user emails. | | User Principle Names | Filter by user principle names. | {% hint style="info" %} Multiple search terms can be entered in each field separated by a semicolon. For example: Sales;Information technology;Human resources {% endhint %} {% endtab %} {% tab title="New Global Exchange Contacts Group" %} **Additional permissions are required to enable global Exchange contacts. See** [**Permissions**](https://ac.docs.landis.cloud/permissions#orgcontact.read.all) This group type can only show global Exchange contacts. {% hint style="info" %} This is a search group: At least one filter parameter is required for contacts to appear in the group. {% endhint %} | Column | Description | | -------------------------- | ------------------------------------------------------------------- | | Display Name | Name of contact group | | Max Contact Search Results | Max amount of contacts that will be displayed in the contact group. | | Company Names | Filter by user company names. | | Job Titles | Filter by user job titles. | | Given Names | Filter by user given names. | | Surnames | Filter by user surnames. | | Display Names | Filter by user display names. | | Emails | Filter by user emails. | | User Principle Names | Filter by user principle names. | {% hint style="info" %} Multiple search terms can be entered in each field separated by a semicolon. For example: Sales;Information technology;Human resources {% endhint %} {% endtab %} {% endtabs %} ### Default Selected Contact Group This setting will configure the group that will automatically be selected when Attendant Console is loaded. ### Display Teams Contact Categories as Contact Groups This setting will enable or disable Teams Contact Categories displayed as groups on the contact groups panel. Teams Contact Categories are created and edited in the Teams People app. To create categories in the People app, see: [https://support.microsoft.com/en-us/office/manage-your-contacts-with-the-people-app-in-teams](https://support.microsoft.com/en-us/office/manage-your-contacts-with-the-people-app-in-teams-cfea34b9-ac23-4cff-b3d1-c97bb2b1e751) ### Contact Endpoint Order This is the priority of contact methods evaluated when using the "CallDefault" button or double clicking a contact card. For example, if the first contact method listed is Teams, the Attendant Console will initiate a Teams call. If the user is not enabled for Teams, it will try the second contact method on the list and so on. ### Customized Contact Layout Buttons This setting will configure the buttons and order of buttons that are shown on contacts. {% hint style="info" %} The schedule button will automatically select the schedule tab on the contact detail panel and display the user's calendar events. {% endhint %} ### Customize Contact Layout Text This setting will configure the text that is shown on contacts. There can be up to three lines of text on each contact. The text that is displayed on each line is configured by entering plain text and/or placeholders for the desired fields. A placeholder can be inserted by selecting a placeholder from the dropdown to the right of the field. The cursor position is saved and used for the insert. #### Smart Separators and Labels Smart separators and labels allow text to only show when needed. * Smart separators are anything put inside curly braces that is not a recognized placeholder. Smart separators have the ability to intelligently be hidden when the placeholder to its left or right evaluates to an empty string. This only applies when the smart separator is directly against another curly braced item such as a placeholder. * Labels are text put inside <> which is nested inside a curly braced field. In this case, the label will only show when the field accompanying it evaluates to text rather than an empty string. * Plain text outside of curly braces will be displayed all the time. Note: Multiple spaces will be ignored and treated as a single space #### Example: ``` {Department}{ - }{JobTitle} ``` In the example above, the "Dept: " label will only show if the department field is populated for the contact. The smart separator " - " will only show if the contact has both a department and a job title. The label "Job Title: " will only show if the job title field is populated for the contact. ### Notes #### Allow Saving Contact Notes This setting is enabled by default. Disabling this setting will not allow users to save contact notes in the contact card panel or call details panel. #### Contact Note Group Key Contact and caller notes can be shared between multiple users by generating a group of characters (key) and entering the same characters in the Contact Note Group Key field for each user. #### Show Notes Search Results Tab If enabled, notes can be searched by entering a search term in the search field at the top center of Landis Attendant Console. The search results will be shown as [contacts](https://ac.docs.landis.cloud/daily-usage/contacts) on the Contact Notes tab in the contact search panel.