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Settings | Search
Configure Search Sources
The default search source is Entra ID Users.
Search Source Options:
There can be multiple search sources of the same type with different configurations. Each search source will appear as another tab in the search panel.
To rearrange the display order of the search tabs on the contact search panel, select a search source from the list and use the up or down arrow to adjust its position.
Entra ID User Search
Also known as Active directory users or Microsoft 365 users.
Exchange Search
Personal Outlook contacts
Global Exchange Contacts Search
Mail contacts. Also known as Active Directory contacts or organizational contacts.
Search Source Configuration Details:
Active directory search will only search on display name and is a "begins with" search.
Search Source Display Name
Custom display name of search source.
Max Contact Search Results
The maximum amount of contacts returned from a search.
Exchange search will only search on display name and is a "contains" search.
Search Source Display Name
Custom display name of search source.
Folder ID
The Exchange Mailbox contact folder ID.
User ID or UPN
The Azure active directory ID (GUID) or the user principle name of the mailbox. This can be a primary mailbox or a mailbox with delegated permissions.
Max Contact Search Results
The maximum amount of contacts returned from a search.
To retrieve an Exchange contact folder ID:
Create a contacts folder in Outlook or OWA.
Sign in to Graph Explorer
Change the API URL to https://graph.microsoft.com/v1.0/me/contactFolders
Select "Modify permissions" tab. Verify consent has been granted to Contacts.Read. If not, consent.
Run Query
Copy the id of the appropriate contact folder and enter it into Folder ID field in Attendant Console.
Additional permissions are required to enable global Exchange contacts. See Permissions
Global Exchange Contacts will only search on display name and is a "begins with" search.
Search Source Display Name
Custom display name of search source.
Max Contact Search Results
The maximum amount of contacts returned from a search.
External search can query your custom search API. The response from the API should return contact information that will be shown in the search panel.
For more information, see External Search
Search Source Display Name
Custom display name of search source.
External Contact Search URL
External API URL to query for search results.
Max Contact Search Results
The maximum amount of contacts returned from a search.
Search Pre-filter
Search pre-filters will always filter the search results by the values in these fields.
Departments
Office Locations
Countries
Postal Codes
Job Titles
Given Names
Surnames
Display Names
Emails
User Principle Names
Configure Filters Item Lists
The custom names added to these fields will be listed as persistent filter options in the advanced search panel. Multiple filter options can be added to each field. Each option must be separated by a semicolon. Example:
These options will appear in the Advanced search filter:
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