USB Audio Device Call Control Buttons (Preview)

USB audio device call control buttons allows the attendant console user to answer, disconnect, mute/unmute, and change volume by using the buttons on the audio device. The button locations may vary by model. Please refer to manufacturer documentation.

Requirements:

  • Jabra USB Audio Device (No other brands are supported at this time)

Enable Device Call Control Buttons:

Disable Device Buttons in Teams Desktop Client

  1. In the Teams desktop client, open settings | Devices | Disable Sync device buttons

Enable Device Buttons in Attendant Console

1. Select the Devices Tab

  1. Web browser only: Select Find and pair headsets | Select the headset on the browser notification | Connect

3. Select the Jabra device under Utilize headset buttons

4. Restart or refresh Attendant Console

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