# Caller Info

Settings | Caller Info

#### Call pop lookup URL

The call pop lookup URL is queried when there is an incoming call. The webpage will be shown in an Iframe on the call pop panel. The caller display name, caller number, queue name, and/or call ID can be included in the URL by using the supported placeholders. See example URL with placeholders below:

<https://apps.powerapps.com/play/b232?callernumber={callernumber}&displayname={displayname}&hidenavbar=true>

#### Open call pop in browser

If selected, the above URL will be shown in a new browser tab instead of the call pop panel.

#### Adaptive Card

Alternatively, an adaptive card can be displayed in the call pop panel when there is an incoming call. Adaptive cards can be designed [here](https://adaptivecards.microsoft.com/designer) and the JSON code copied into the Adaptive Card text field. Place holders that can be used in the call pop URL can also be used in the adaptive card.

Example Adaptive Card

```json
{
  "type": "AdaptiveCard",
  "body": [
    {
      "type": "TextBlock",
      "size": "Medium",
      "weight": "Bolder",
      "text": "Call Information:"
    },
    {
      "type": "TextBlock",
      "text": "${displayname}",
      "wrap": true
    },
    {
      "type": "TextBlock",
      "text": "${callernumber}",
      "wrap": true
    },
    {
      "type": "TextBlock",
      "text": "${queuename}",
      "wrap": true
    },
    {
      "type": "TextBlock",
      "text": "${callid}",
      "wrap": true
    }
  ],
  "$schema": "http://adaptivecards.io/schemas/adaptive-card.json",
  "version": "1.5"
}
```


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# Agent Instructions: Querying This Documentation

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Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://ac.docs.landis.cloud/settings/caller-info.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.